:root {
  color-scheme: light;
  font-family: Inter, "PingFang SC", "Microsoft YaHei", system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", sans-serif;
  background: #f5f7f8;
  color: #16211f;
  font-synthesis: none;
  text-rendering: optimizeLegibility;
}

* {
  box-sizing: border-box;
}

html {
  scroll-behavior: smooth;
}

body {
  margin: 0;
  min-width: 320px;
  min-height: 100vh;
}

.is-hidden {
  display: none !important;
}

.login-screen {
  min-height: 100vh;
  display: grid;
  place-items: center;
  padding: 24px;
  background: #eef5f1;
}

.login-card {
  width: min(420px, 100%);
  display: grid;
  gap: 14px;
  padding: 28px;
  border: 1px solid #dbe8e1;
  border-radius: 8px;
  background: #fff;
  box-shadow: 0 20px 55px rgba(17, 32, 25, 0.12);
}

.login-card h1,
.login-card p {
  margin: 0;
}

.login-card h1 {
  color: #14201c;
  font-size: 24px;
}

.login-card p {
  color: #64736d;
  line-height: 1.5;
}

.login-card label,
.password-body label {
  display: grid;
  gap: 6px;
  color: #53635e;
  font-size: 12px;
  font-weight: 700;
}

button,
input,
select,
textarea {
  font: inherit;
}

button {
  cursor: pointer;
}

.app-shell {
  display: grid;
  grid-template-columns: 248px minmax(0, 1fr);
  min-height: 100vh;
  background:
    linear-gradient(180deg, rgba(44, 173, 98, 0.04), rgba(44, 173, 98, 0) 220px),
    #f5f7f8;
}

.sidebar {
  position: sticky;
  top: 0;
  height: 100vh;
  display: flex;
  flex-direction: column;
  gap: 22px;
  padding: 20px 14px;
  border-right: 1px solid #dde5e1;
  background: #ffffff;
}

.brand {
  display: flex;
  align-items: center;
  gap: 12px;
  padding: 4px 8px 14px;
  border-bottom: 1px solid #edf1ef;
}

.brand-mark {
  display: grid;
  width: 42px;
  height: 42px;
  place-items: center;
  border-radius: 8px;
  background: #1faf65;
  color: white;
}

.brand strong,
.brand span {
  display: block;
}

.brand strong {
  font-size: 17px;
}

.brand span {
  margin-top: 2px;
  color: #70807a;
  font-size: 12px;
}

.nav {
  display: grid;
  gap: 4px;
}

.nav-item {
  display: flex;
  align-items: center;
  gap: 10px;
  height: 40px;
  padding: 0 10px;
  border: 0;
  border-radius: 8px;
  background: transparent;
  color: #52635d;
  text-align: left;
}

.nav-item.active,
.nav-item:hover {
  background: #ecf8f1;
  color: #147f47;
}

.sidebar-status {
  margin-top: auto;
  padding: 12px;
  border: 1px solid #dce8e2;
  border-radius: 8px;
  background: #f8fbf9;
}

.sidebar-status div {
  display: flex;
  align-items: center;
  gap: 8px;
  color: #147f47;
  font-size: 13px;
  font-weight: 700;
}

.sidebar-status strong {
  display: block;
  margin-top: 12px;
  font-size: 14px;
}

.sidebar-status p {
  margin: 4px 0 0;
  color: #70807a;
  font-size: 12px;
}

.pulse {
  width: 8px;
  height: 8px;
  border-radius: 50%;
  background: #25b36b;
  box-shadow: 0 0 0 5px rgba(37, 179, 107, 0.14);
}

.main {
  min-width: 0;
  padding: 22px;
}

.topbar {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 20px;
  flex-wrap: wrap;
  margin-bottom: 18px;
}

.topbar > div:first-child {
  flex: 1 1 360px;
  min-width: 320px;
}

.breadcrumb {
  color: #70807a;
  font-size: 13px;
}

h1,
h2,
p {
  margin: 0;
}

h1 {
  margin-top: 4px;
  font-size: 28px;
  line-height: 1.2;
  letter-spacing: 0;
}

h2 {
  font-size: 16px;
  line-height: 1.3;
}

.top-actions,
.panel-tools {
  display: flex;
  align-items: center;
  gap: 8px;
  flex-wrap: wrap;
}

.top-actions {
  flex: 1 1 640px;
  justify-content: flex-end;
}

.toggle-wrap {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  height: 34px;
  padding: 0 9px;
  border: 1px solid #dbe4e0;
  border-radius: 8px;
  background: #ffffff;
  color: #53635e;
}

.toggle-wrap.is-on {
  border-color: #b7dec8;
  background: #f1fbf5;
  color: #147f47;
}

.toggle-label {
  white-space: nowrap;
  font-size: 13px;
  font-weight: 700;
}

.toggle {
  position: relative;
  width: 32px;
  height: 18px;
  border-radius: 18px;
  background: #c7d1cc;
  transition: background .2s ease;
}

.toggle span {
  position: absolute;
  top: 3px;
  left: 3px;
  width: 12px;
  height: 12px;
  border-radius: 50%;
  background: white;
  transition: transform .2s ease;
}

.toggle-wrap.is-on .toggle {
  background: #1faf65;
}

.toggle-wrap.is-on .toggle span {
  transform: translateX(14px);
}

.icon-button,
.secondary-button,
.primary-button,
.primary-button:visited,
.row-actions button {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 7px;
  border-radius: 8px;
  border: 1px solid #dbe4e0;
  background: #ffffff;
  color: #41524d;
}

.icon-button {
  width: 34px;
  height: 34px;
}

.secondary-button,
.primary-button {
  height: 34px;
  padding: 0 12px;
  font-size: 13px;
  font-weight: 700;
}

.primary-button {
  border-color: #1faf65;
  background: #1faf65;
  color: white;
}

a.primary-button {
  text-decoration: none;
}

.page-section {
  display: none;
}

.page-section.is-active {
  display: block;
}

.page-heading {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 14px;
  margin-bottom: 12px;
}

.page-heading p {
  margin-top: 4px;
  color: #70807a;
  font-size: 12px;
}

.metrics-grid {
  display: grid;
  grid-template-columns: repeat(4, minmax(0, 1fr));
  gap: 12px;
  margin-bottom: 12px;
}

.onboarding-panel {
  display: grid;
  grid-template-columns: 270px minmax(0, 1fr);
  gap: 12px;
  margin-bottom: 12px;
  padding: 14px;
  border: 1px solid #dce5e1;
  border-radius: 8px;
  background: #ffffff;
  box-shadow: 0 1px 2px rgba(19, 33, 28, 0.04);
}

.onboarding-copy {
  display: grid;
  align-content: center;
  gap: 5px;
}

.eyebrow {
  color: #147f47;
  font-size: 12px;
  font-weight: 800;
}

.onboarding-copy h2 {
  font-size: 18px;
}

.onboarding-copy p {
  color: #70807a;
  font-size: 12px;
  line-height: 1.5;
}

.onboarding-steps {
  display: grid;
  grid-template-columns: repeat(5, minmax(0, 1fr));
  gap: 8px;
}

.onboarding-step {
  display: grid;
  grid-template-columns: 28px minmax(0, 1fr);
  gap: 3px 8px;
  align-items: center;
  min-width: 0;
  min-height: 78px;
  padding: 10px;
  border: 1px solid #dce8e2;
  border-radius: 8px;
  background: #fbfdfc;
  color: #41524d;
  text-align: left;
}

.onboarding-step > span {
  display: grid;
  width: 28px;
  height: 28px;
  place-items: center;
  grid-row: span 2;
  border-radius: 999px;
  background: #edf1ef;
  color: #52635d;
  font-size: 12px;
  font-weight: 900;
}

.onboarding-step strong,
.onboarding-step small {
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.onboarding-step strong {
  color: #16211f;
  font-size: 13px;
}

.onboarding-step small {
  color: #70807a;
  font-size: 12px;
}

.onboarding-step.is-done > span {
  background: #eaf8f0;
  color: #138348;
}

.onboarding-step.is-next:not(.is-done) {
  border-color: #b8dec9;
  background: #f2fbf6;
}

.metric-card,
.panel {
  border: 1px solid #dce5e1;
  border-radius: 8px;
  background: #ffffff;
  box-shadow: 0 1px 2px rgba(19, 33, 28, 0.04);
}

.metric-card {
  display: flex;
  align-items: center;
  gap: 12px;
  min-width: 0;
  min-height: 104px;
  padding: 14px;
  text-align: left;
}

.metric-card.active {
  border-color: #1faf65;
  box-shadow: inset 0 0 0 1px rgba(31, 175, 101, 0.2), 0 6px 18px rgba(25, 110, 67, 0.08);
}

.metric-icon,
.health-icon {
  display: grid;
  place-items: center;
  flex: 0 0 auto;
  border-radius: 8px;
}

.metric-icon {
  width: 38px;
  height: 38px;
}

.green {
  background: #eaf8f0;
  color: #138348;
}

.red {
  background: #fff0ef;
  color: #cc3835;
}

.blue {
  background: #edf5ff;
  color: #246bb8;
}

.orange {
  background: #fff6e7;
  color: #b76c12;
}

.metric-text {
  min-width: 0;
}

.metric-label,
.metric-trend {
  display: block;
  color: #70807a;
  font-size: 12px;
}

.metric-card strong {
  display: block;
  margin: 5px 0 3px;
  color: #16211f;
  font-size: 27px;
  line-height: 1;
}

.content-grid {
  display: grid;
  grid-template-columns: minmax(0, 1fr) 360px;
  gap: 12px;
  align-items: start;
}

.dashboard-grid {
  display: grid;
  grid-template-columns: minmax(0, 1fr) 420px;
  gap: 12px;
  align-items: start;
}

.strategy-page.is-active {
  display: grid;
  grid-template-columns: minmax(0, 1fr) 380px;
  gap: 12px;
  align-items: start;
}

.lower-grid {
  display: grid;
  grid-template-columns: minmax(0, 1.3fr) minmax(360px, 0.7fr);
  gap: 12px;
  margin-top: 12px;
  align-items: start;
}

.secondary-grid {
  grid-template-columns: minmax(0, 1fr) minmax(360px, 0.7fr);
}

.prompt-panel {
  margin-top: 12px;
}

.panel {
  min-width: 0;
  overflow: hidden;
  scroll-margin-top: 18px;
}

.panel-header {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 14px;
  padding: 14px;
  border-bottom: 1px solid #edf1ef;
}

.panel-header.compact {
  align-items: center;
}

.panel-header p {
  margin-top: 3px;
  color: #70807a;
  font-size: 12px;
}

.search-box {
  display: flex;
  align-items: center;
  gap: 7px;
  height: 34px;
  width: 230px;
  padding: 0 10px;
  border: 1px solid #dbe4e0;
  border-radius: 8px;
  color: #74847e;
  background: #fff;
}

.search-box input {
  width: 100%;
  min-width: 0;
  border: 0;
  outline: 0;
}

select,
input,
textarea {
  border: 1px solid #dbe4e0;
  border-radius: 8px;
  outline: 0;
  color: #41524d;
  background: #fff;
}

select,
input {
  height: 34px;
  padding: 0 10px;
}

select {
  padding-right: 30px;
}

.message-list {
  display: grid;
  max-height: 542px;
  overflow: auto;
}

.message-row {
  display: grid;
  grid-template-columns: 38px minmax(0, 1fr) 92px;
  gap: 12px;
  padding: 13px 14px;
  border-bottom: 1px solid #edf1ef;
}

.message-row:hover {
  background: #fbfdfc;
}

.avatar {
  display: grid;
  width: 38px;
  height: 38px;
  place-items: center;
  border-radius: 8px;
  background: #edf3f0;
  color: #34524a;
  font-weight: 800;
}

.message-meta {
  display: flex;
  align-items: center;
  gap: 8px;
  min-width: 0;
  color: #70807a;
  font-size: 12px;
  flex-wrap: wrap;
}

.message-meta strong {
  color: #16211f;
  font-size: 14px;
}

.badge {
  display: inline-flex;
  align-items: center;
  height: 22px;
  padding: 0 7px;
  border-radius: 999px;
  font-size: 12px;
  font-weight: 700;
  white-space: nowrap;
}

.badge-green {
  background: #eaf8f0;
  color: #138348;
}

.badge-blue {
  background: #edf5ff;
  color: #246bb8;
}

.badge-red {
  background: #fff0ef;
  color: #cc3835;
}

.badge-orange {
  background: #fff6e7;
  color: #b76c12;
}

.badge-gray {
  background: #edf1ef;
  color: #53635e;
}

.incoming {
  margin-top: 7px;
  color: #25342f;
  font-size: 14px;
}

.reply {
  display: flex;
  align-items: flex-start;
  gap: 6px;
  margin-top: 7px;
  color: #53635e;
  font-size: 13px;
}

.message-side {
  text-align: right;
}

.message-side strong,
.message-side span,
.message-side small {
  display: block;
}

.message-side strong {
  color: #147f47;
  font-size: 15px;
}

.message-side span {
  margin-top: 6px;
  color: #41524d;
  font-size: 12px;
}

.message-side small {
  margin-top: 3px;
  color: #84938e;
}

.grouped-message-list {
  gap: 12px;
  max-height: calc(100vh - 210px);
  padding: 14px;
  background: #f7faf8;
}

.account-log-group {
  overflow: hidden;
  border: 1px solid #dce8e2;
  border-radius: 8px;
  background: #ffffff;
}

.account-log-header {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 12px;
  padding: 12px 14px;
  border-bottom: 1px solid #edf1ef;
}

.account-log-header strong {
  color: #16211f;
  font-size: 15px;
}

.account-log-header p {
  margin-top: 4px;
  color: #70807a;
  font-size: 12px;
}

.log-source-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
}

.log-source-column {
  min-width: 0;
  padding: 12px;
}

.log-source-column + .log-source-column {
  border-left: 1px solid #edf1ef;
}

.source-column-header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 8px;
  margin-bottom: 10px;
}

.source-column-header > span {
  display: inline-flex;
  align-items: center;
  gap: 7px;
  color: #25342f;
  font-size: 13px;
  font-weight: 800;
}

.user-log-group {
  border: 1px solid #e2ebe7;
  border-radius: 8px;
  background: #fbfdfc;
}

.user-log-group + .user-log-group {
  margin-top: 8px;
}

.user-log-group summary {
  display: grid;
  grid-template-columns: 30px minmax(0, 1fr) auto;
  gap: 9px;
  align-items: center;
  padding: 10px;
  cursor: pointer;
  list-style: none;
}

.user-log-group summary::-webkit-details-marker {
  display: none;
}

.avatar.mini {
  width: 30px;
  height: 30px;
  font-size: 12px;
}

.user-summary-main {
  min-width: 0;
}

.user-summary-main strong,
.user-summary-main span {
  display: block;
}

.user-summary-main strong {
  overflow: hidden;
  color: #16211f;
  font-size: 13px;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.user-summary-main span {
  margin-top: 2px;
  color: #70807a;
  font-size: 12px;
}

.user-status-counts {
  display: flex;
  align-items: center;
  justify-content: flex-end;
  gap: 5px;
  flex-wrap: wrap;
}

.count-pill {
  display: inline-flex;
  align-items: center;
  height: 20px;
  padding: 0 6px;
  border-radius: 999px;
  background: #ffffff;
  color: #53635e;
  font-size: 12px;
  font-weight: 800;
}

.user-log-list {
  border-top: 1px solid #edf1ef;
  background: #ffffff;
}

.log-record {
  display: grid;
  grid-template-columns: minmax(0, 1fr) 80px;
  gap: 10px;
  padding: 10px;
  border-bottom: 1px solid #edf1ef;
}

.log-record:last-child {
  border-bottom: 0;
}

.log-record .incoming {
  margin-top: 6px;
}

.empty-mini {
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 7px;
  min-height: 94px;
  border: 1px dashed #cbd8d2;
  border-radius: 8px;
  color: #70807a;
  font-size: 12px;
}

.right-column {
  display: grid;
  gap: 12px;
}

.strategy-panel {
  overflow: hidden;
}

.strategy-form {
  display: grid;
  gap: 10px;
  padding: 14px;
}

.strategy-form label {
  display: grid;
  gap: 6px;
  color: #53635e;
  font-size: 12px;
  font-weight: 700;
}

.strategy-inline {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 8px;
}

.strategy-form textarea {
  min-height: 68px;
  padding: 10px;
  resize: vertical;
  line-height: 1.55;
}

.strategy-flow {
  display: grid;
  gap: 8px;
  padding: 10px;
  border: 1px solid #dce8e2;
  border-radius: 8px;
  background: #f8fbf9;
}

.strategy-flow > span {
  color: #53635e;
  font-size: 12px;
  font-weight: 800;
}

.strategy-flow ol {
  display: grid;
  gap: 6px;
  margin: 0;
  padding: 0;
  list-style: none;
  counter-reset: flow;
}

.strategy-flow li {
  display: flex;
  align-items: center;
  gap: 8px;
  color: #25342f;
  font-size: 12px;
  font-weight: 700;
}

.strategy-flow li::before {
  counter-increment: flow;
  content: counter(flow);
  display: inline-grid;
  width: 20px;
  height: 20px;
  place-items: center;
  border-radius: 999px;
  background: #e8f6ef;
  color: #168450;
  font-size: 11px;
}

.strategy-stats {
  display: grid;
  gap: 12px;
  padding: 14px;
}

.strategy-stat-grid {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 8px;
}

.strategy-stat-grid div {
  display: grid;
  gap: 4px;
  padding: 10px;
  border: 1px solid #dce8e2;
  border-radius: 8px;
  background: #fbfdfc;
}

.strategy-stat-grid span,
.strategy-list-block span {
  color: #70807a;
  font-size: 12px;
}

.strategy-stat-grid strong {
  color: #16211f;
  font-size: 18px;
}

.strategy-list-block {
  display: grid;
  gap: 8px;
}

.strategy-list-block > strong {
  color: #25342f;
  font-size: 13px;
}

.strategy-list-block ol {
  display: grid;
  gap: 6px;
  margin: 0;
  padding: 0;
  list-style: none;
}

.strategy-list-block li {
  display: grid;
  grid-template-columns: minmax(0, 1fr) auto;
  gap: 8px;
  align-items: center;
  padding: 8px 0;
  border-top: 1px solid #edf1ef;
}

.strategy-list-block li strong {
  color: #25342f;
  font-size: 12px;
}

.manual-panel {
  margin-top: 12px;
}

.page-section > .manual-panel {
  margin-top: 0;
}

.manual-queue {
  display: grid;
  max-height: 520px;
  overflow: auto;
}

.manual-card {
  display: grid;
  grid-template-columns: minmax(0, 1fr) minmax(320px, 0.72fr);
  gap: 14px;
  padding: 14px;
  border-bottom: 1px solid #edf1ef;
}

.manual-card:last-child {
  border-bottom: 0;
}

.manual-card:hover {
  background: #fbfdfc;
}

.manual-card.is-disabled {
  background: #fbfcfc;
}

.diagnostic-report {
  display: grid;
  gap: 10px;
  margin-top: 10px;
  padding: 10px;
  border: 1px solid #dce8e2;
  border-radius: 8px;
  background: #fbfdfc;
}

.diagnostic-header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 10px;
}

.diagnostic-header strong {
  color: #16211f;
  font-size: 13px;
}

.diagnostic-header span,
.diagnostic-next {
  color: #70807a;
  font-size: 12px;
}

.diagnostic-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 8px;
}

.diagnostic-item {
  display: grid;
  gap: 5px;
  min-width: 0;
  padding: 9px;
  border: 1px solid #e2ebe7;
  border-radius: 8px;
  background: #ffffff;
}

.diagnostic-item div {
  display: flex;
  align-items: center;
  gap: 7px;
  min-width: 0;
}

.diagnostic-item strong {
  color: #25342f;
  font-size: 12px;
}

.diagnostic-item p,
.diagnostic-item small {
  color: #70807a;
  font-size: 12px;
  line-height: 1.45;
}

.diagnostic-item.fail {
  border-color: #f4c5c2;
  background: #fffafa;
}

.diagnostic-next {
  display: flex;
  align-items: flex-start;
  gap: 6px;
  color: #9a5c13;
}

.manual-context,
.manual-compose {
  min-width: 0;
}

.manual-title {
  display: flex;
  align-items: center;
  gap: 8px;
  flex-wrap: wrap;
}

.manual-title strong {
  color: #16211f;
  font-size: 14px;
}

.manual-message {
  margin-top: 8px;
  color: #25342f;
  font-size: 14px;
  line-height: 1.55;
}

.manual-reason {
  display: flex;
  align-items: flex-start;
  gap: 6px;
  margin-top: 8px;
  color: #9a5c13;
  font-size: 12px;
  line-height: 1.5;
}

.manual-meta {
  display: flex;
  flex-wrap: wrap;
  gap: 10px;
  margin-top: 9px;
  color: #70807a;
  font-size: 12px;
}

.manual-compose {
  display: grid;
  gap: 10px;
}

.manual-compose textarea {
  min-height: 96px;
  padding: 10px;
  resize: vertical;
  line-height: 1.55;
}

.manual-actions {
  display: flex;
  justify-content: flex-end;
  gap: 8px;
  flex-wrap: wrap;
}

.manual-actions button[disabled] {
  cursor: not-allowed;
  opacity: 0.52;
}

.manual-queue {
  display: block;
  max-height: none;
  overflow: visible;
}

.manual-workbench {
  display: grid;
  grid-template-columns: 320px minmax(0, 1fr);
  min-height: 640px;
}

.manual-account-list {
  border-right: 1px solid #e4ebe8;
  background: #fbfcfc;
  overflow: auto;
}

.manual-account-group {
  border-bottom: 1px solid #edf1ef;
  padding: 12px;
}

.manual-account-title {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 8px;
  color: #17211d;
  font-size: 13px;
  margin-bottom: 10px;
}

.manual-account-title span,
.manual-source-title {
  color: #6e7d78;
  font-size: 12px;
}

.manual-source-title {
  margin: 12px 0 6px;
}

.manual-conversation-item {
  width: 100%;
  display: grid;
  gap: 6px;
  padding: 10px;
  border: 1px solid transparent;
  border-radius: 8px;
  background: transparent;
  color: #24332e;
  text-align: left;
}

.manual-conversation-item:hover,
.manual-conversation-item.is-active {
  background: #eef8f1;
  border-color: #cfeadb;
}

.manual-conversation-item > span:first-child {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 8px;
  min-width: 0;
}

.manual-conversation-item strong {
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.manual-conversation-item small {
  flex: 0 0 auto;
  color: #87938f;
  font-size: 11px;
}

.manual-conversation-preview {
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
  color: #5e6f69;
  font-size: 12px;
}

.manual-conversation-badges {
  display: flex;
  gap: 6px;
  flex-wrap: wrap;
}

.manual-chat-panel {
  display: grid;
  grid-template-rows: auto minmax(0, 1fr) auto;
  min-width: 0;
  min-height: 640px;
  background: #f5f7f6;
}

.manual-chat-header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 16px;
  padding: 16px 18px;
  border-bottom: 1px solid #e1e8e5;
  background: #fff;
}

.manual-chat-header h3 {
  margin: 0 0 4px;
  font-size: 18px;
  color: #14201c;
}

.manual-chat-header p {
  margin: 0;
  color: #6c7b76;
  font-size: 12px;
}

.manual-chat-actions,
.manual-chat-compose {
  display: flex;
  align-items: center;
  gap: 10px;
}

.manual-chat-messages {
  display: flex;
  flex-direction: column;
  gap: 10px;
  padding: 18px;
  overflow: auto;
}

.chat-bubble-row {
  display: flex;
}

.chat-bubble-row.customer {
  justify-content: flex-start;
}

.chat-bubble-row.staff {
  justify-content: flex-end;
}

.chat-bubble {
  max-width: min(620px, 76%);
  padding: 10px 12px;
  border: 1px solid #e0e8e4;
  border-radius: 8px;
  background: #fff;
  box-shadow: 0 1px 2px rgba(18, 31, 26, 0.04);
}

.chat-bubble-row.staff .chat-bubble {
  border-color: #a9dec0;
  background: #dcf6e5;
}

.chat-bubble p {
  margin: 0;
  color: #1c2b26;
  font-size: 14px;
  line-height: 1.55;
  white-space: pre-wrap;
  overflow-wrap: anywhere;
}

.chat-bubble span,
.chat-bubble em {
  display: block;
  margin-top: 6px;
  color: #7a8a84;
  font-size: 11px;
  font-style: normal;
}

.chat-bubble em {
  color: #b44936;
}

.manual-chat-compose {
  padding: 14px;
  border-top: 1px solid #e1e8e5;
  background: #fff;
}

.manual-chat-compose textarea {
  min-height: 74px;
  resize: vertical;
  flex: 1;
}

.manual-chat-compose button {
  align-self: stretch;
  min-width: 94px;
}

.manual-chat-compose textarea:disabled,
.manual-chat-compose button:disabled {
  cursor: not-allowed;
  opacity: 0.58;
}

.health-list {
  display: grid;
}

.workspace-switch {
  display: flex;
  align-items: center;
  gap: 6px;
  color: #53635e;
  font-size: 12px;
  font-weight: 700;
}

.workspace-switch select {
  min-width: 150px;
  height: 34px;
}

.access-lock {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  padding: 8px 10px;
  border: 1px solid #f1c9bd;
  border-radius: 8px;
  background: #fff7f4;
  color: #9f3f2c;
  font-size: 12px;
  font-weight: 700;
}

.tenant-list {
  display: grid;
}

.tenant-form {
  display: grid;
  gap: 10px;
  padding: 14px;
  border-bottom: 1px solid #edf1ef;
}

.tenant-grid {
  display: grid;
}

.tenant-card {
  display: grid;
  grid-template-columns: minmax(0, 1fr) auto;
  gap: 12px;
  align-items: center;
  padding: 14px;
  border-bottom: 1px solid #edf1ef;
}

.tenant-card.is-current {
  background: #f2fbf5;
}

.tenant-actions {
  display: flex;
  align-items: center;
  gap: 8px;
  flex-wrap: wrap;
  justify-content: flex-end;
}

.tenant-actions input {
  width: 142px;
}

.health-item {
  display: grid;
  grid-template-columns: 34px minmax(0, 1fr);
  gap: 10px;
  padding: 12px 14px;
  border-bottom: 1px solid #edf1ef;
}

.health-item:last-child {
  border-bottom: 0;
}

.health-icon {
  width: 34px;
  height: 34px;
}

.health-top {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 8px;
}

.health-top strong {
  font-size: 14px;
}

.health-item p {
  margin-top: 4px;
  color: #70807a;
  font-size: 12px;
}

.simulator {
  padding-bottom: 14px;
}

.simulator textarea {
  display: block;
  width: calc(100% - 28px);
  min-height: 98px;
  margin: 14px;
  padding: 10px;
  resize: vertical;
}

.simulator .primary-button {
  margin-left: 14px;
}

.simulation-result {
  display: none;
  margin: 12px 14px 0;
  padding: 12px;
  border: 1px solid #dce8e2;
  border-radius: 8px;
  background: #f8fbf9;
}

.simulation-result.is-visible {
  display: block;
}

.simulation-result div {
  display: flex;
  align-items: center;
  gap: 8px;
  color: #70807a;
  font-size: 12px;
}

.simulation-result p {
  margin-top: 9px;
  color: #25342f;
  font-size: 13px;
  line-height: 1.55;
}

.table-wrap {
  overflow: auto;
}

table {
  width: 100%;
  min-width: 760px;
  border-collapse: collapse;
  font-size: 13px;
}

.compact-table table {
  min-width: 560px;
}

th,
td {
  padding: 12px 14px;
  border-bottom: 1px solid #edf1ef;
  text-align: left;
  white-space: nowrap;
}

th {
  color: #70807a;
  background: #fbfcfc;
  font-size: 12px;
  font-weight: 800;
}

td {
  color: #34443f;
}

.severity-dot {
  display: inline-block;
  width: 8px;
  height: 8px;
  margin-right: 8px;
  border-radius: 50%;
}

.severity-dot.high {
  background: #cc3835;
}

.severity-dot.medium {
  background: #d88619;
}

.row-actions {
  display: flex;
  gap: 6px;
  align-items: center;
  justify-content: flex-end;
}

.row-actions button {
  width: 30px;
  height: 30px;
}

.row-actions .toggle-wrap {
  width: auto;
  min-width: 74px;
  padding: 0 8px;
}

.error-text {
  margin-top: 7px;
  color: #cc3835;
  font-size: 12px;
  line-height: 1.5;
}

.empty-state,
.empty-table {
  display: none;
  align-items: center;
  justify-content: center;
  gap: 8px;
  min-height: 120px;
  color: #70807a;
}

.empty-state.is-visible,
.empty-table.is-visible {
  display: flex;
}

.empty-table {
  min-height: 76px;
}

.rule-form {
  display: grid;
  grid-template-columns: 120px minmax(0, 1fr) 74px auto;
  gap: 8px;
  padding: 14px;
  border-bottom: 1px solid #edf1ef;
}

.rule-list,
.settings-list {
  display: grid;
}

.prompt-editor {
  display: grid;
  grid-template-columns: minmax(0, 1fr) 280px;
  gap: 14px;
  padding: 14px;
}

.prompt-editor textarea {
  min-height: 220px;
  padding: 12px;
  resize: vertical;
  line-height: 1.6;
}

.prompt-editor aside {
  display: grid;
  align-content: start;
  gap: 8px;
  padding: 12px;
  border: 1px solid #dce8e2;
  border-radius: 8px;
  background: #f8fbf9;
}

.prompt-editor aside strong {
  color: #25342f;
  font-size: 14px;
}

.prompt-editor aside p {
  color: #60716b;
  font-size: 12px;
  line-height: 1.5;
}

.rule-item,
.settings-item {
  display: grid;
  grid-template-columns: minmax(0, 1fr) auto;
  gap: 12px;
  align-items: center;
  padding: 12px 14px;
  border-bottom: 1px solid #edf1ef;
}

.rule-item:last-child,
.settings-item:last-child {
  border-bottom: 0;
}

.rule-item strong,
.settings-item strong {
  display: block;
  margin-bottom: 4px;
  color: #25342f;
  font-size: 14px;
}

.rule-item p,
.settings-item p {
  color: #70807a;
  font-size: 12px;
  line-height: 1.5;
}

.modal-backdrop {
  position: fixed;
  inset: 0;
  display: none;
  place-items: center;
  padding: 20px;
  background: rgba(14, 25, 21, 0.38);
  z-index: 10;
}

.modal-backdrop.is-visible {
  display: grid;
}

.modal {
  width: min(620px, 100%);
  border-radius: 8px;
  background: #fff;
  box-shadow: 0 24px 70px rgba(14, 25, 21, 0.22);
}

.modal-header,
.modal-footer {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  padding: 16px;
  border-bottom: 1px solid #edf1ef;
}

.modal-footer {
  border-top: 1px solid #edf1ef;
  border-bottom: 0;
  justify-content: flex-end;
}

.modal-header p {
  margin-top: 4px;
  color: #70807a;
  font-size: 13px;
}

.modal-body {
  display: grid;
  grid-template-columns: 220px minmax(0, 1fr);
  gap: 14px;
  padding: 16px;
}

.screenshot-preview {
  display: grid;
  min-height: 150px;
  place-items: center;
  border: 1px dashed #b8c8c1;
  border-radius: 8px;
  background: #f8fbf9;
  color: #70807a;
  text-align: center;
}

.detail-list {
  display: grid;
  gap: 10px;
}

.detail-list div {
  display: grid;
  gap: 3px;
  padding: 10px;
  border: 1px solid #edf1ef;
  border-radius: 8px;
}

.detail-list span {
  color: #70807a;
  font-size: 12px;
}

.detail-list strong {
  color: #25342f;
  font-size: 13px;
}

.toast {
  position: fixed;
  right: 18px;
  bottom: 18px;
  display: none;
  max-width: 320px;
  padding: 10px 12px;
  border: 1px solid #b7dec8;
  border-radius: 8px;
  background: #f1fbf5;
  color: #147f47;
  box-shadow: 0 16px 40px rgba(19, 33, 28, 0.14);
  font-size: 13px;
  font-weight: 700;
  z-index: 20;
}

.toast.is-visible {
  display: block;
}

@media (max-width: 1180px) {
  .app-shell {
    grid-template-columns: 76px minmax(0, 1fr);
  }

  .brand div,
  .nav-item:not(.active) {
    font-size: 0;
  }

  .nav-item {
    justify-content: center;
  }

  .sidebar-status {
    display: none;
  }

  .content-grid,
  .lower-grid,
  .secondary-grid,
  .dashboard-grid,
  .strategy-page.is-active {
    grid-template-columns: 1fr;
  }

  .right-column {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }
}

@media (max-width: 860px) {
  .app-shell {
    display: block;
  }

  .sidebar {
    position: static;
    height: auto;
    padding: 12px;
  }

  .brand {
    padding-bottom: 10px;
  }

  .brand div,
  .nav-item:not(.active) {
    font-size: inherit;
  }

  .nav {
    display: flex;
    overflow-x: auto;
    padding-bottom: 4px;
  }

  .nav-item {
    flex: 0 0 auto;
    justify-content: flex-start;
  }

  .main {
    padding: 14px;
  }

  .topbar,
  .page-heading,
  .panel-header {
    display: grid;
  }

  .top-actions,
  .panel-tools {
    align-items: stretch;
  }

  .metrics-grid,
  .onboarding-panel,
  .onboarding-steps,
  .right-column,
  .log-source-grid {
    grid-template-columns: 1fr;
  }

  .log-source-column + .log-source-column {
    border-left: 0;
    border-top: 1px solid #edf1ef;
  }

  .metric-card {
    min-height: 88px;
  }

  .search-box {
    width: 100%;
  }

  .message-row {
    grid-template-columns: 36px minmax(0, 1fr);
  }

  .message-side {
    grid-column: 2;
    display: flex;
    gap: 8px;
    text-align: left;
  }

  .manual-card {
    grid-template-columns: 1fr;
  }

  .manual-workbench {
    grid-template-columns: 1fr;
    min-height: auto;
  }

  .manual-account-list {
    max-height: 280px;
    border-right: 0;
    border-bottom: 1px solid #e4ebe8;
  }

  .manual-chat-panel {
    min-height: 540px;
  }

  .manual-chat-header,
  .manual-chat-actions,
  .manual-chat-compose {
    align-items: stretch;
    display: grid;
  }

  .chat-bubble {
    max-width: 92%;
  }

  .account-log-header {
    display: grid;
  }

  .user-log-group summary {
    grid-template-columns: 1fr;
  }

  .account-log-header,
  .user-status-counts {
    justify-content: flex-start;
  }

  .rule-form {
    grid-template-columns: 1fr;
  }

  .prompt-editor {
    grid-template-columns: 1fr;
  }

  .modal-body {
    grid-template-columns: 1fr;
  }
}

.account-login-grid {
  display: grid;
  grid-template-columns: minmax(0, 1.2fr) minmax(280px, 0.8fr);
  gap: 12px;
  padding: 14px;
  border-bottom: 1px solid #edf1ef;
}

.account-form,
.template-form,
.ai-form,
.strategy-form {
  display: grid;
  gap: 10px;
}

.account-form label,
.template-form label,
.ai-form label,
.strategy-form label,
.mini-field {
  display: grid;
  gap: 6px;
  color: #53635e;
  font-size: 12px;
  font-weight: 700;
}

.account-form textarea,
.template-form textarea,
.ai-form textarea,
.strategy-form textarea {
  min-height: 86px;
  padding: 10px;
  resize: vertical;
  line-height: 1.55;
}

.form-row {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 8px;
  align-items: end;
}

.form-row .primary-button {
  align-self: end;
}

.qr-box {
  display: grid;
  align-content: start;
  gap: 10px;
  padding: 12px;
  border: 1px solid #dce8e2;
  border-radius: 8px;
  background: #f8fbf9;
}

.qr-box strong {
  color: #25342f;
  font-size: 14px;
}

.qr-box p,
.qr-box span {
  color: #70807a;
  font-size: 12px;
  line-height: 1.5;
}

.qr-image {
  display: none;
  width: 180px;
  height: 180px;
  border: 1px solid #dce8e2;
  border-radius: 8px;
  background: #fff;
}

.qr-image.is-visible {
  display: block;
}

.primary-button.disabled {
  pointer-events: none;
  opacity: 0.55;
}

.account-list,
.template-list {
  display: grid;
}

.account-card,
.template-item {
  display: grid;
  grid-template-columns: minmax(0, 1fr) auto;
  gap: 14px;
  align-items: center;
  padding: 13px 14px;
  border-bottom: 1px solid #edf1ef;
}

.account-card:last-child,
.template-item:last-child {
  border-bottom: 0;
}

.account-title {
  display: flex;
  align-items: center;
  gap: 8px;
  flex-wrap: wrap;
}

.account-title strong {
  color: #16211f;
  font-size: 14px;
}

.account-main p,
.template-item p,
.muted {
  margin-top: 5px;
  color: #70807a;
  font-size: 12px;
  line-height: 1.5;
}

.keyword-line {
  display: flex;
  align-items: center;
  gap: 6px;
  max-width: 100%;
  color: #8a5a10 !important;
  word-break: break-word;
}

.keyword-line svg {
  flex: 0 0 auto;
  width: 14px;
  height: 14px;
}

.account-actions,
.template-actions {
  display: flex;
  align-items: center;
  justify-content: flex-end;
  gap: 6px;
  flex-wrap: wrap;
}

.account-actions button,
.template-actions button {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 6px;
  min-height: 30px;
  padding: 0 9px;
  border: 1px solid #dbe4e0;
  border-radius: 8px;
  background: #fff;
  color: #41524d;
  font-size: 12px;
  font-weight: 700;
}

.account-actions .toggle-wrap,
.template-actions .toggle-wrap {
  height: 30px;
}

.mini-field {
  width: 78px;
}

.mini-field input {
  height: 30px;
}

.template-form {
  padding: 14px;
  border-bottom: 1px solid #edf1ef;
}

.preset-strip {
  display: grid;
  grid-template-columns: 230px minmax(0, 1fr);
  gap: 12px;
  align-items: center;
  padding: 12px 14px;
  border-bottom: 1px solid #edf1ef;
  background: #fbfdfc;
}

.preset-strip strong,
.preset-strip span {
  display: block;
}

.preset-strip strong {
  color: #16211f;
  font-size: 13px;
}

.preset-strip span {
  margin-top: 3px;
  color: #70807a;
  font-size: 12px;
}

.preset-actions {
  display: flex;
  gap: 8px;
  flex-wrap: wrap;
  justify-content: flex-end;
}

.template-form .form-row {
  grid-template-columns: 180px minmax(0, 1fr) 86px;
}

.check-row {
  display: flex !important;
  grid-template-columns: none !important;
  align-items: center;
  gap: 8px !important;
  color: #41524d;
}

.check-row input {
  width: 16px;
  height: 16px;
  padding: 0;
}

.ai-form {
  padding: 14px;
}

.ai-form textarea {
  min-height: 180px;
}

.file-input {
  width: 150px;
  height: 30px;
  padding: 4px;
  font-size: 12px;
}

@media (max-width: 980px) {
  .account-login-grid,
  .account-card,
  .template-item,
  .preset-strip,
  .diagnostic-grid {
    grid-template-columns: 1fr;
  }

  .account-actions,
  .template-actions,
  .preset-actions {
    justify-content: flex-start;
  }

  .form-row,
  .template-form .form-row,
  .strategy-inline {
    grid-template-columns: 1fr;
  }
}

/* Premium control-room polish */
:root {
  --bg: #f4f7f6;
  --bg-elevated: rgba(255, 255, 255, 0.86);
  --bg-soft: #f8fbfa;
  --ink: #14201c;
  --ink-muted: #60706a;
  --ink-subtle: #83908b;
  --line: rgba(24, 45, 38, 0.11);
  --line-strong: rgba(24, 45, 38, 0.17);
  --brand: #17a764;
  --brand-strong: #0c824c;
  --brand-soft: #e9f8f0;
  --blue: #256fc3;
  --amber: #b86a10;
  --red: #c9413d;
  --shadow-xs: 0 1px 2px rgba(17, 33, 27, 0.05);
  --shadow-sm: 0 10px 28px rgba(18, 35, 29, 0.08);
  --shadow-md: 0 18px 55px rgba(18, 35, 29, 0.12);
  --ring: 0 0 0 3px rgba(23, 167, 100, 0.14);
}

body {
  background:
    radial-gradient(circle at 20% 0%, rgba(31, 175, 101, 0.12), transparent 28rem),
    radial-gradient(circle at 88% 8%, rgba(37, 111, 195, 0.08), transparent 30rem),
    linear-gradient(180deg, #fbfdfc 0%, var(--bg) 42%, #eef3f1 100%);
  color: var(--ink);
}

::selection {
  background: rgba(23, 167, 100, 0.18);
}

.app-shell {
  background: transparent;
}

.login-screen {
  position: relative;
  isolation: isolate;
  overflow: hidden;
  background:
    linear-gradient(135deg, rgba(20, 32, 28, 0.94), rgba(15, 72, 50, 0.82)),
    #102019;
}

.login-screen::before {
  content: "";
  position: absolute;
  inset: 0;
  z-index: 0;
  background:
    linear-gradient(rgba(255, 255, 255, 0.055) 1px, transparent 1px),
    linear-gradient(90deg, rgba(255, 255, 255, 0.055) 1px, transparent 1px);
  background-size: 34px 34px;
  mask-image: linear-gradient(180deg, rgba(0, 0, 0, 0.8), transparent 80%);
  animation: loginGridDrift 18s linear infinite;
}

.login-screen::after {
  content: "";
  position: absolute;
  inset: -20% -35%;
  z-index: 0;
  background:
    linear-gradient(112deg, transparent 16%, rgba(72, 210, 143, 0.16) 38%, transparent 58%),
    linear-gradient(68deg, transparent 28%, rgba(85, 156, 219, 0.12) 52%, transparent 72%);
  mix-blend-mode: screen;
  opacity: 0.92;
  transform: translateX(-18%);
  animation: loginLightSweep 9s ease-in-out infinite alternate;
}

.login-card {
  position: relative;
  z-index: 2;
  border-color: rgba(255, 255, 255, 0.55);
  background:
    linear-gradient(180deg, rgba(255, 255, 255, 0.98), rgba(247, 252, 250, 0.96)),
    #fff;
  box-shadow: 0 30px 90px rgba(0, 0, 0, 0.28);
  backdrop-filter: blur(10px);
  animation: panelIn 0.42s ease both;
}

.sidebar {
  border-right-color: var(--line);
  background:
    linear-gradient(180deg, rgba(255, 255, 255, 0.94), rgba(248, 251, 250, 0.9)),
    var(--bg-elevated);
  box-shadow: 12px 0 34px rgba(18, 35, 29, 0.06);
  backdrop-filter: blur(18px);
}

.brand {
  border-bottom-color: var(--line);
}

.brand-mark {
  background:
    linear-gradient(135deg, #18b66e, #0d8d53 62%, #0f6d66);
  box-shadow: 0 12px 28px rgba(23, 167, 100, 0.25);
}

.nav-item,
.onboarding-step,
.manual-conversation-item,
.metric-card,
.account-card,
.template-item,
.tenant-card,
.row-actions button,
.account-actions button,
.template-actions button {
  transition:
    transform 0.18s ease,
    box-shadow 0.18s ease,
    border-color 0.18s ease,
    background 0.18s ease,
    color 0.18s ease;
}

.nav-item {
  position: relative;
  color: #4c5f58;
}

.nav-item::before {
  content: "";
  width: 3px;
  height: 18px;
  border-radius: 999px;
  background: transparent;
  transform: scaleY(0.45);
  transition: transform 0.18s ease, background 0.18s ease;
}

.nav-item.active,
.nav-item:hover {
  background: linear-gradient(90deg, rgba(23, 167, 100, 0.13), rgba(23, 167, 100, 0.055));
  color: var(--brand-strong);
}

.nav-item.active::before,
.nav-item:hover::before {
  background: var(--brand);
  transform: scaleY(1);
}

.nav-item:hover,
.onboarding-step:hover,
.metric-card:hover,
.manual-conversation-item:hover {
  transform: translateY(-1px);
}

.sidebar-status,
.onboarding-panel,
.metric-card,
.panel,
.account-log-group,
.user-log-group,
.diagnostic-report,
.qr-box,
.strategy-flow,
.simulation-result,
.prompt-editor aside,
.detail-list div {
  border-color: var(--line);
  background: var(--bg-elevated);
  box-shadow: var(--shadow-xs);
}

.sidebar-status {
  background:
    linear-gradient(180deg, rgba(233, 248, 240, 0.8), rgba(255, 255, 255, 0.72));
}

.pulse {
  animation: pulseGlow 1.7s ease-in-out infinite;
}

.main {
  padding: 28px;
}

.topbar {
  position: sticky;
  top: 0;
  z-index: 8;
  margin: -28px -28px 20px;
  padding: 22px 28px 18px;
  border-bottom: 1px solid rgba(24, 45, 38, 0.08);
  background: rgba(244, 247, 246, 0.78);
  backdrop-filter: blur(18px);
}

.breadcrumb {
  color: var(--ink-subtle);
  font-weight: 700;
}

h1 {
  color: #101b17;
  font-weight: 850;
}

h2 {
  color: #16241f;
  font-weight: 820;
}

.page-heading {
  margin-bottom: 16px;
}

.page-heading p,
.panel-header p,
.onboarding-copy p,
.rule-item p,
.settings-item p,
.account-main p,
.template-item p,
.muted {
  color: var(--ink-muted);
}

.page-section.is-active {
  animation: pageIn 0.26s ease both;
}

.panel {
  box-shadow: var(--shadow-sm);
}

.panel-header {
  border-bottom-color: var(--line);
  background:
    linear-gradient(180deg, rgba(255, 255, 255, 0.78), rgba(255, 255, 255, 0));
}

.panel-header.compact {
  min-height: 66px;
}

.metrics-grid {
  gap: 14px;
  margin-bottom: 14px;
}

.metric-card {
  position: relative;
  overflow: hidden;
  min-height: 112px;
  padding: 16px;
}

.metric-card::after {
  content: "";
  position: absolute;
  inset: auto 0 0;
  height: 3px;
  background: linear-gradient(90deg, transparent, rgba(23, 167, 100, 0.56), transparent);
  opacity: 0;
  transition: opacity 0.18s ease;
}

.metric-card:hover,
.metric-card.active {
  border-color: rgba(23, 167, 100, 0.32);
  box-shadow: var(--shadow-sm);
}

.metric-card.active::after,
.metric-card:hover::after {
  opacity: 1;
}

.metric-card strong {
  font-size: 30px;
  font-weight: 850;
}

.metric-icon,
.health-icon,
.avatar,
.brand-mark {
  border-radius: 8px;
}

.green {
  background: linear-gradient(135deg, #e9f8f0, #dff4e8);
  color: var(--brand-strong);
}

.blue {
  background: linear-gradient(135deg, #edf5ff, #e2efff);
  color: var(--blue);
}

.orange {
  background: linear-gradient(135deg, #fff6e7, #fff0d4);
  color: var(--amber);
}

.red {
  background: linear-gradient(135deg, #fff0ef, #ffe6e4);
  color: var(--red);
}

.badge {
  border: 1px solid rgba(255, 255, 255, 0.5);
  box-shadow: inset 0 -1px 0 rgba(0, 0, 0, 0.04);
}

.icon-button,
.secondary-button,
.primary-button,
.primary-button:visited,
.row-actions button,
.account-actions button,
.template-actions button,
.toggle-wrap {
  position: relative;
  overflow: hidden;
  min-width: 0;
  border-color: var(--line-strong);
  box-shadow: var(--shadow-xs);
  transition:
    transform 0.16s ease,
    box-shadow 0.16s ease,
    border-color 0.16s ease,
    background 0.16s ease,
    color 0.16s ease,
    opacity 0.16s ease;
}

.primary-button {
  border-color: #119b5a;
  background: linear-gradient(180deg, #20b970, #11985a);
  box-shadow: 0 10px 22px rgba(23, 167, 100, 0.22);
}

.primary-button::before,
.secondary-button::before,
.icon-button::before,
.row-actions button::before,
.account-actions button::before,
.template-actions button::before,
.toggle-wrap::before {
  content: "";
  position: absolute;
  inset: 0;
  background: linear-gradient(110deg, transparent, rgba(255, 255, 255, 0.28), transparent);
  opacity: 0;
  transform: translateX(-120%);
  pointer-events: none;
}

.primary-button:hover::before,
.secondary-button:hover::before,
.icon-button:hover::before,
.row-actions button:hover::before,
.account-actions button:hover::before,
.template-actions button:hover::before,
.toggle-wrap:hover::before {
  opacity: 1;
  transform: translateX(120%);
  transition: transform 0.62s ease, opacity 0.2s ease;
}

.is-loading {
  cursor: wait !important;
  pointer-events: none;
}

.is-loading > * {
  opacity: 0.55;
}

.is-loading::after {
  content: "";
  position: absolute;
  left: 12px;
  top: 50%;
  width: 14px;
  height: 14px;
  margin-top: -7px;
  border: 2px solid currentColor;
  border-right-color: transparent;
  border-bottom-color: transparent;
  border-radius: 50%;
  animation: buttonSpin 0.72s linear infinite;
}

.icon-button.is-loading::after,
.row-actions button.is-loading::after,
.account-actions button.is-loading::after,
.template-actions button.is-loading::after {
  left: 50%;
  margin-left: -7px;
}

.primary-button.is-loading,
.secondary-button.is-loading,
.toggle-wrap.is-loading {
  padding-left: 34px;
}

.icon-button.is-loading > *,
.row-actions button.is-loading > *,
.account-actions button.is-loading > *,
.template-actions button.is-loading > * {
  opacity: 0;
}

.secondary-button:hover,
.icon-button:hover,
.row-actions button:hover,
.account-actions button:hover,
.template-actions button:hover {
  border-color: rgba(23, 167, 100, 0.28);
  background: #f7fbf9;
  color: var(--brand-strong);
  box-shadow: var(--shadow-sm);
  transform: translateY(-1px);
}

.primary-button:hover {
  background: linear-gradient(180deg, #29c77b, #108e54);
  box-shadow: 0 14px 30px rgba(23, 167, 100, 0.28);
  transform: translateY(-1px);
}

.primary-button:active,
.secondary-button:active,
.icon-button:active,
.row-actions button:active,
.account-actions button:active,
.template-actions button:active {
  transform: translateY(0);
}

button:focus-visible,
input:focus-visible,
select:focus-visible,
textarea:focus-visible,
a:focus-visible {
  outline: 0;
  border-color: rgba(23, 167, 100, 0.45);
  box-shadow: var(--ring);
}

select,
input,
textarea,
.search-box {
  border-color: var(--line-strong);
  background: rgba(255, 255, 255, 0.9);
  transition: border-color 0.16s ease, box-shadow 0.16s ease, background 0.16s ease;
}

textarea {
  line-height: 1.6;
}

select:hover,
input:hover,
textarea:hover,
.search-box:focus-within {
  border-color: rgba(23, 167, 100, 0.32);
}

.search-box:focus-within,
input:focus,
select:focus,
textarea:focus {
  border-color: rgba(23, 167, 100, 0.45);
  background: #fff;
  box-shadow: var(--ring);
}

.toggle-wrap {
  background: rgba(255, 255, 255, 0.72);
}

.toggle-wrap.is-on {
  border-color: rgba(23, 167, 100, 0.28);
  background: linear-gradient(180deg, #f1fbf5, #e8f8f0);
}

.toggle {
  box-shadow: inset 0 1px 3px rgba(20, 32, 28, 0.2);
}

.toggle span {
  box-shadow: 0 1px 4px rgba(20, 32, 28, 0.25);
}

.onboarding-panel {
  overflow: hidden;
  position: relative;
  gap: 16px;
  padding: 16px;
}

.onboarding-panel::before {
  content: "";
  position: absolute;
  inset: 0 auto 0 0;
  width: 4px;
  background: linear-gradient(180deg, var(--brand), var(--blue));
}

.eyebrow {
  color: var(--brand-strong);
  letter-spacing: 0;
}

.onboarding-step {
  background: rgba(255, 255, 255, 0.68);
}

.onboarding-step.is-done > span {
  background: linear-gradient(135deg, #e7f8ef, #d4f1e1);
}

.onboarding-step.is-next:not(.is-done) {
  border-color: rgba(23, 167, 100, 0.28);
  background: linear-gradient(180deg, #f2fbf6, #ffffff);
}

.dashboard-grid,
.strategy-page.is-active,
.account-login-grid,
.lower-grid,
.content-grid {
  gap: 14px;
}

.health-item,
.message-row,
.tenant-card,
.account-card,
.template-item,
.rule-item,
.settings-item,
.manual-card,
.log-record {
  border-bottom-color: var(--line);
}

.health-item:hover,
.message-row:hover,
.tenant-card:hover,
.account-card:hover,
.template-item:hover,
.manual-card:hover,
.log-record:hover {
  background: rgba(248, 251, 250, 0.84);
}

.account-card:hover,
.template-item:hover,
.tenant-card:hover {
  transform: translateX(2px);
}

.grouped-message-list,
.manual-chat-panel {
  background:
    linear-gradient(180deg, rgba(250, 253, 252, 0.85), rgba(240, 245, 243, 0.86));
}

.account-log-header,
.manual-chat-header,
.manual-chat-compose,
.modal-header,
.modal-footer {
  border-color: var(--line);
}

.manual-workbench {
  background: #fff;
}

.manual-account-list {
  border-right-color: var(--line);
  background: linear-gradient(180deg, #fbfcfc, #f4f8f6);
}

.manual-conversation-item.is-active {
  border-color: rgba(23, 167, 100, 0.34);
  background: linear-gradient(180deg, #effaf4, #e6f6ee);
  box-shadow: inset 3px 0 0 var(--brand);
}

.chat-bubble {
  border-color: var(--line);
  box-shadow: var(--shadow-xs);
}

.chat-bubble-row.staff .chat-bubble {
  border-color: rgba(23, 167, 100, 0.25);
  background: linear-gradient(180deg, #dcf6e5, #d1f1de);
}

.strategy-stat-grid div,
.diagnostic-item,
.user-log-group,
.account-log-group {
  border-color: var(--line);
}

.strategy-stat-grid div {
  background: rgba(255, 255, 255, 0.72);
}

.toast {
  display: block;
  opacity: 0;
  transform: translateY(10px);
  pointer-events: none;
  border-color: rgba(23, 167, 100, 0.28);
  background: rgba(241, 251, 245, 0.95);
  box-shadow: var(--shadow-md);
  transition: opacity 0.2s ease, transform 0.2s ease;
  backdrop-filter: blur(14px);
}

.toast.is-visible {
  opacity: 1;
  transform: translateY(0);
}

.modal-backdrop {
  background: rgba(12, 22, 18, 0.42);
  backdrop-filter: blur(8px);
}

.modal {
  border: 1px solid rgba(255, 255, 255, 0.45);
  box-shadow: 0 28px 90px rgba(13, 24, 20, 0.28);
  animation: panelIn 0.22s ease both;
}

.empty-state,
.empty-table,
.empty-mini {
  color: var(--ink-muted);
}

@keyframes panelIn {
  from {
    opacity: 0;
    transform: translateY(10px) scale(0.985);
  }
  to {
    opacity: 1;
    transform: translateY(0) scale(1);
  }
}

@keyframes loginGridDrift {
  from {
    background-position: 0 0, 0 0;
  }
  to {
    background-position: 68px 34px, 34px 68px;
  }
}

@keyframes loginLightSweep {
  from {
    transform: translateX(-18%) skewX(-8deg);
  }
  to {
    transform: translateX(18%) skewX(-8deg);
  }
}

@keyframes buttonSpin {
  to {
    transform: rotate(360deg);
  }
}

@keyframes pageIn {
  from {
    opacity: 0;
    transform: translateY(8px);
  }
  to {
    opacity: 1;
    transform: translateY(0);
  }
}

@keyframes pulseGlow {
  0%,
  100% {
    box-shadow: 0 0 0 5px rgba(37, 179, 107, 0.14);
  }
  50% {
    box-shadow: 0 0 0 9px rgba(37, 179, 107, 0.06);
  }
}

@media (prefers-reduced-motion: reduce) {
  *,
  *::before,
  *::after {
    animation-duration: 0.01ms !important;
    animation-iteration-count: 1 !important;
    scroll-behavior: auto !important;
    transition-duration: 0.01ms !important;
  }
}

@media (max-width: 1180px) {
  .nav-item::before {
    display: none;
  }

  .main {
    padding: 22px;
  }

  .topbar {
    margin: -22px -22px 18px;
    padding: 18px 22px 16px;
  }
}

@media (max-width: 860px) {
  .sidebar {
    box-shadow: 0 10px 30px rgba(18, 35, 29, 0.08);
  }

  .main {
    padding: 14px;
  }

  .topbar {
    position: static;
    margin: -14px -14px 16px;
    padding: 16px 14px;
  }

  .top-actions,
  .panel-tools {
    width: 100%;
  }

  .top-actions > *,
  .panel-tools > * {
    max-width: 100%;
  }

  .metric-card {
    min-height: 92px;
  }
}

/* Layout refinement pass: enterprise dashboard rhythm */
:root {
  --content-max: 1328px;
  --content-pad: 32px;
  --control-surface: rgba(255, 255, 255, 0.72);
}

.app-shell {
  grid-template-columns: 264px minmax(0, 1fr);
}

.sidebar {
  padding: 22px 16px;
}

.brand {
  padding: 6px 8px 18px;
}

.nav {
  gap: 6px;
}

.nav-item {
  height: 42px;
  padding: 0 12px;
}

.main {
  display: grid;
  align-content: start;
  grid-template-columns: minmax(0, 1fr);
  padding: var(--content-pad);
}

.topbar {
  display: grid;
  grid-template-columns: minmax(0, var(--content-max));
  justify-content: center;
  gap: 14px;
  margin: calc(var(--content-pad) * -1) calc(var(--content-pad) * -1) 24px;
  padding: 24px var(--content-pad) 18px;
}

.topbar > div:first-child {
  min-width: 0;
  width: 100%;
}

.top-actions {
  width: 100%;
  justify-content: flex-start;
  gap: 8px;
  padding: 8px;
  border: 1px solid rgba(24, 45, 38, 0.1);
  border-radius: 8px;
  background: var(--control-surface);
  box-shadow: var(--shadow-xs);
}

.workspace-switch {
  height: 36px;
  min-width: 206px;
  padding: 0 10px;
  border: 1px solid rgba(24, 45, 38, 0.1);
  border-radius: 8px;
  background: #fff;
}

.workspace-switch select {
  flex: 1;
  min-width: 112px;
}

.top-actions .secondary-button,
.top-actions .primary-button,
.top-actions .toggle-wrap,
.top-actions .icon-button {
  height: 34px;
  white-space: nowrap;
}

.top-actions .secondary-button,
.top-actions .primary-button,
.top-actions .toggle-wrap {
  padding-inline: 10px;
}

.top-actions .toggle-label {
  font-size: 12px;
}

.top-actions .toggle-wrap {
  flex: 0 0 auto;
}

.page-section,
.page-heading {
  width: min(100%, var(--content-max));
  margin-inline: auto;
}

.page-heading {
  margin-bottom: 16px;
}

.panel,
.metric-card,
.onboarding-panel {
  border-radius: 8px;
}

.metrics-grid {
  grid-template-columns: repeat(auto-fit, minmax(230px, 1fr));
  gap: 16px;
}

.metric-card {
  min-height: 118px;
}

.onboarding-panel {
  grid-template-columns: minmax(230px, 0.55fr) minmax(0, 1.45fr);
  gap: 18px;
}

.onboarding-steps {
  grid-template-columns: repeat(auto-fit, minmax(154px, 1fr));
  gap: 10px;
}

.onboarding-step {
  min-height: 86px;
}

.dashboard-grid {
  grid-template-columns: minmax(520px, 1.35fr) minmax(360px, 0.75fr);
  gap: 16px;
}

.strategy-page.is-active {
  grid-template-columns: minmax(560px, 1fr) minmax(360px, 0.45fr);
  gap: 16px;
}

.account-login-grid {
  grid-template-columns: minmax(430px, 1fr) minmax(320px, 380px);
  gap: 16px;
  align-items: stretch;
}

.account-form textarea {
  min-height: 112px;
}

.qr-box {
  padding: 16px;
}

.account-card,
.template-item,
.tenant-card {
  grid-template-columns: minmax(0, 1fr) minmax(260px, auto);
  padding: 16px;
}

.account-actions,
.template-actions,
.tenant-actions {
  max-width: 420px;
}

.manual-workbench {
  grid-template-columns: minmax(280px, 320px) minmax(0, 1fr);
}

.manual-chat-messages {
  padding: 22px;
}

.grouped-message-list {
  padding: 16px;
}

.log-source-column {
  padding: 14px;
}

.strategy-stat-grid {
  grid-template-columns: repeat(auto-fit, minmax(112px, 1fr));
}

.preset-strip {
  grid-template-columns: minmax(190px, 260px) minmax(0, 1fr);
}

@media (min-width: 1600px) {
  :root {
    --content-max: 1408px;
  }
}

@media (min-width: 1181px) {
  .top-actions {
    flex-wrap: nowrap;
  }

  .top-actions > * {
    flex-shrink: 1;
  }

  .top-actions .icon-button {
    flex: 0 0 34px;
  }
}

@media (max-width: 1320px) {
  :root {
    --content-pad: 24px;
  }

  .app-shell {
    grid-template-columns: 248px minmax(0, 1fr);
  }

  .dashboard-grid,
  .strategy-page.is-active,
  .account-login-grid {
    grid-template-columns: 1fr;
  }

  .account-actions,
  .template-actions,
  .tenant-actions {
    max-width: none;
  }
}

@media (max-width: 1180px) {
  .app-shell {
    grid-template-columns: 84px minmax(0, 1fr);
  }

  .topbar {
    margin: calc(var(--content-pad) * -1) calc(var(--content-pad) * -1) 20px;
    padding: 20px var(--content-pad) 16px;
  }

  .top-actions {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(150px, 1fr));
  }

  .top-actions .icon-button {
    width: 100%;
  }

  .workspace-switch {
    min-width: 0;
  }
}

@media (max-width: 860px) {
  :root {
    --content-pad: 14px;
  }

  .app-shell {
    display: block;
  }

  .topbar {
    gap: 12px;
    margin: calc(var(--content-pad) * -1) calc(var(--content-pad) * -1) 18px;
    padding: 16px var(--content-pad);
  }

  .top-actions {
    grid-template-columns: repeat(2, minmax(0, 1fr));
    padding: 8px;
  }

  .top-actions .workspace-switch,
  .top-actions .access-lock {
    grid-column: 1 / -1;
  }

  .top-actions .secondary-button,
  .top-actions .primary-button,
  .top-actions .toggle-wrap,
  .top-actions .icon-button {
    width: 100%;
  }

  .workspace-switch {
    justify-content: space-between;
  }

  .workspace-switch select {
    min-width: 0;
  }

  .onboarding-panel,
  .onboarding-steps,
  .account-card,
  .template-item,
  .tenant-card,
  .preset-strip {
    grid-template-columns: 1fr;
  }

  .metrics-grid {
    grid-template-columns: 1fr;
  }

  .manual-chat-messages {
    padding: 14px;
  }
}

/* Tenant management refinements */
.workspace-switch {
  position: relative;
  overflow: visible;
}

.workspace-menu {
  position: relative;
  min-width: 168px;
}

.workspace-trigger {
  display: inline-flex;
  align-items: center;
  justify-content: space-between;
  gap: 10px;
  width: 100%;
  height: 30px;
  padding: 0 10px;
  border: 1px solid rgba(24, 45, 38, 0.12);
  border-radius: 8px;
  background: linear-gradient(180deg, #fff, #f8fbfa);
  color: #25342f;
  box-shadow: inset 0 -1px 0 rgba(20, 32, 28, 0.04);
}

.workspace-trigger strong {
  overflow: hidden;
  font-size: 12px;
  font-weight: 800;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.workspace-trigger svg {
  width: 15px;
  height: 15px;
  color: #7a8984;
  transition: transform 0.16s ease;
}

.workspace-menu.is-open .workspace-trigger {
  border-color: rgba(23, 167, 100, 0.45);
  box-shadow: var(--ring);
}

.workspace-menu.is-open .workspace-trigger svg {
  transform: rotate(180deg);
}

.workspace-options {
  position: absolute;
  top: calc(100% + 8px);
  left: 0;
  z-index: 30;
  display: grid;
  width: 220px;
  max-height: 260px;
  overflow: auto;
  padding: 6px;
  border: 1px solid rgba(24, 45, 38, 0.13);
  border-radius: 8px;
  background: rgba(255, 255, 255, 0.98);
  box-shadow: 0 18px 52px rgba(18, 35, 29, 0.16);
  opacity: 0;
  transform: translateY(-4px) scale(0.98);
  transform-origin: top left;
  pointer-events: none;
  transition: opacity 0.15s ease, transform 0.15s ease;
  backdrop-filter: blur(12px);
}

.workspace-menu.is-open .workspace-options {
  opacity: 1;
  transform: translateY(0) scale(1);
  pointer-events: auto;
}

.workspace-option {
  display: grid;
  grid-template-columns: minmax(0, 1fr) auto;
  gap: 2px 8px;
  align-items: center;
  min-height: 46px;
  padding: 8px 9px;
  border: 0;
  border-radius: 8px;
  background: transparent;
  color: #26352f;
  text-align: left;
}

.workspace-option:hover,
.workspace-option.is-selected {
  background: #eef8f2;
  color: var(--brand-strong);
}

.workspace-option span,
.workspace-option small {
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.workspace-option span {
  font-size: 13px;
  font-weight: 800;
}

.workspace-option small {
  grid-column: 1;
  color: #73827d;
  font-size: 11px;
}

.workspace-option svg {
  grid-column: 2;
  grid-row: 1 / span 2;
  width: 15px;
  height: 15px;
}

.tenant-form {
  gap: 12px;
  padding: 16px;
  background: linear-gradient(180deg, rgba(255, 255, 255, 0.78), rgba(249, 253, 251, 0.86));
}

.tenant-form .form-row {
  grid-template-columns: minmax(220px, 1fr) minmax(170px, 220px) minmax(150px, 180px);
  align-items: end;
}

.tenant-grid {
  gap: 0;
  background: #fff;
}

.tenant-card {
  grid-template-columns: minmax(0, 1fr) minmax(430px, 0.68fr);
  gap: 24px;
  min-height: 98px;
  padding: 18px 20px;
}

.tenant-card.is-current {
  background:
    linear-gradient(90deg, rgba(23, 167, 100, 0.08), rgba(23, 167, 100, 0.025) 46%, rgba(255, 255, 255, 0.86));
  box-shadow: inset 3px 0 0 var(--brand);
}

.tenant-main {
  display: grid;
  gap: 12px;
  min-width: 0;
}

.tenant-meta-grid {
  display: grid;
  grid-template-columns: minmax(110px, 0.8fr) minmax(104px, 0.85fr) minmax(120px, 0.85fr) minmax(88px, 0.6fr);
  gap: 8px;
  max-width: 720px;
}

.tenant-meta-grid span {
  display: grid;
  gap: 2px;
  min-width: 0;
  padding: 8px 10px;
  border: 1px solid rgba(24, 45, 38, 0.08);
  border-radius: 8px;
  background: rgba(255, 255, 255, 0.64);
}

.tenant-meta-grid small {
  color: #75847f;
  font-size: 11px;
  font-weight: 800;
}

.tenant-meta-grid strong {
  overflow: hidden;
  color: #24332e;
  font-size: 13px;
  font-weight: 800;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.tenant-actions {
  display: grid;
  grid-template-columns: minmax(142px, 1fr) minmax(118px, 0.7fr) auto;
  gap: 10px;
  align-items: end;
  justify-content: stretch;
  max-width: none;
}

.tenant-action-field {
  display: grid;
  gap: 5px;
  min-width: 0;
  color: #60716b;
  font-size: 11px;
  font-weight: 800;
}

.tenant-action-field input {
  width: 100%;
  height: 36px;
  background: #fff;
}

.tenant-action-field.quota {
  min-width: 112px;
}

.tenant-action-buttons {
  display: flex;
  gap: 8px;
  align-items: center;
  justify-content: flex-end;
  white-space: nowrap;
}

.tenant-action-buttons button {
  height: 36px;
}

@media (max-width: 1320px) {
  .tenant-card {
    grid-template-columns: 1fr;
    gap: 14px;
  }

  .tenant-actions {
    grid-template-columns: minmax(142px, 1fr) minmax(118px, 0.7fr) auto;
  }
}

@media (max-width: 860px) {
  .workspace-menu {
    min-width: 0;
  }

  .workspace-options {
    width: min(260px, calc(100vw - 44px));
  }

  .tenant-form .form-row,
  .tenant-meta-grid,
  .tenant-actions {
    grid-template-columns: 1fr;
  }

  .tenant-action-buttons {
    justify-content: stretch;
  }

  .tenant-action-buttons button {
    flex: 1;
  }
}